The ever-changing world fueled largely by the continuing advancement in computer technology requires organizations to be well-equipped to remain current and relevant. Businesses from multi-national corporations to home-based enterprises have to adopt current technologies to be competitive. Government agencies and institutions too, need to stay “at the top of the game” in order to provide fast, reliable and accurate services to the people.

This climate creates job opportunities in computer system administration job area personnel to support the industry growth. The computer system administration job area personnel normally known as IT Executive by most of the organisations. This IT Executive is the middle management level who supervises and assigns job order to computer technician. As part of a technical team, and under the direction of the computer system and IT manager, the IT Executive operates and maintains desktop and laptop computers with special focus on customer and their business needs. Under the direction f IT manager, they need to perform various system administration  activities such as operating system administration, evaluating, testing and installation of applications, performing or assisting with routine system maintenance and producing & maintaining current system configurations to maintain efficient day-to-day operation. In addition, the IT Executive creates and maintains records and inventories.

Job prospect for this job area personnel is expected to grow in this decade. Through Economic Transformation Program (ETP) initiated by the government and rapid development of information technology in the workplace will continue to drive demand for more IT Executive in this country. To remain competitive, firms will continue to install sophisticated computer system with latest technology, making the outlook for IT

Executive remains strongThis climate creates job opportunities in computer system operation to support the industry growth. The computer system operation personnel or known as computer system technician by most of the organizations is the first level of the computer technical support classification. It is distinguished from the higher level Computer Specialist class by the latter’s more advanced and specialized responsibility to provide support. As part of the computer system operation team, computer system technicians are much sought after by many organizations that depends strongly on reliable working condition of computer system.

Generally, computer system technicians perform computer and peripheral set-up, installation and tests of computer hardware and software, server installation and maintenance, network connectivity set-up, as well as maintenance and basic repair of equipment. In addition, they may also be responsible to keep records of software and equipment, take details of user problems by phone, in person or via e-mail, and identify and solve computer problems. As the computer system technician is defined as a skilled-job area, its career advancement very much depends on individual experience and performance